At PROSPERA, our commitment to enhance opportunities for personal and professional success is exhibited through a wide range of supportive services provided to residents and surrounding neighborhoods. Our Resident Services programs are developed by identifying high-value key performance indicators that ensure the services provided throughout our Community Learning Centers are of optimal quality, and demonstrate the positive effects of service-enriched housing. Many of our Centers were designed by the U.S. Department of Housing and Urban Development (HUD) as part of the national Neighborhood Networks program, meeting specified standards of excellence for their operations.
PROSPERA’s Resident Services Department is taking intentional steps towards addressing the internationally recognized concerns surrounding the Non-Medical Drivers of Health (NMDOH). These are distinctive efforts that PROSPERA is instituting, over and above minimum standards, purposefully with the vision to positively impact the overall quality of life and well-being of the residents and communities we serve. Every aspect of our strategic planning is to cultivate positive elements of security, belonging, freedom, independence, moral values, healthy relationships, personal achievement, and recognition. The Resident Services program is available to all residents of the property, as well as providing resources, supports and assistance to any resident of the surrounding neighborhood and community who may be in need.
Using an initial assessment survey, our on-site Services Managers obtain baseline data for each community to tailor services around the following focus areas:
Thorough case management and intensive follow-up assessments allow us to address the impact of the services and programs designed to fit the needs and interests of each community. Our goal is to assist families and individuals to achieve a greater quality of life by implementing services and programs that fall into three main categories of service:
• Communities Prosper
• Strengthening Through Education
• Economic Stability
The cooperative efforts involved in facilitating many of the community activities represent the PROSPERA commitment to helping our residents and nonresidents alike achieve independence and a sense of contributing to their own success. Through mutual respect and united participation, more neighborhoods can be preserved, in more ways than one.
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