Compliance Coordinator


  • San Antonio, TX


The Compliance Manager is responsible for oversight of compliance and leasing activities of all properties in the Company portfolio. Responsibilities include but are not limited to assuring that all properties are operating in accordance with obligations and commitments made by property owners to lenders, third party investors,- and federal, state and local regulatory agencies.  Regulatory agencies include the Texas Real Estate Commission, U.S. Department of Housing and Urban Development (HUD), Internal Revenue Service (IRS), Texas Department of Housing and Community Affairs (TDHCA) and local governmental entities.  This position is also responsible for administration of all for Section 8 contracts and interfaces with the HUD contract staff.



  • Coordinate the development of management plans and performance standards for each property that will assure compliance with property owner obligations and commitments to third party investors, lenders and federal, state and local regulatory agencies.
  • Collaborate with Property Managers, Regional Managers, Director of Operations, and other personnel as needed to prioritize and complete all property compliance requirements with third party investors, lenders, owners, and federal, state and local regulatory agencies.
  • Provide periodic training of regional managers and managers on compliance related issues, including, updates to regulations impacting operating policies and procedures.
  • Develop and maintain operating policies and procedures, to ensure compliance with HUD, TDHCA, and other federal, state and local regulatory and reporting requirements.
  • Develop and maintain forms including appropriate leases and lease addendums to support operating policies and procedure ensuring compliance with HUD, TDHCA, and other federal, state, and local regulatory and reporting requirements.
  • Coordinate with the IT Support Manager to ensure all updated policies and procedures and forms are available and maintained on the company cloud for field staff to access.
  • Establish and maintain rapport with HUD and its contract administrator personnel, TDHCA, and other regulatory agencies as necessary.
  • Oversee and direct the contract administration of the HUD Section 8 program for all relevant properties in the Company’s portfolio. Administration of this program includes contract renewals, rent increases, utility analysis and conversions, and processing of the monthly Housing Assistance Payments (HAP).  Applicable and required documentation is submitted to the appropriate regulatory entities on time and in good order.  Additionally, as required, notices to property tenants and public housing authorities are provided timely.
  • Oversee and direct agency inspection processes to include file reviews and physical inspections by HUD Real Estate Assessment Center, TDHCA, third-party investors, lenders, owners, and other local regulatory agencies.
  • Oversee the development and implementation of the Company’s internal tenant file review process. The process includes review of initial certification and annual recertification of tenants.  Additionally, an annual schedule of on-site file reviews is developed and updated annually.
  • Function as EIV Coordinator for the Company.
  • With assistance from the Director of Operations, coordinate development and obtain approval of the Affirmative Fair Housing Marketing Plans (AFHMP) for each property under management.
  • Function as the Section 504 Coordinator for properties under management which includes the review and processing of accommodation requests from residents in accordance with the American Disabilities Act and Section 504 of the Rehabilitation Act of 1973 and ensuring that 504 Transition Plans are maintained for each property.
  • Establish and maintain rapport with investors and their asset managers for properties funded with Low Income Housing Tax Credits. Develop and maintain resident compliance files and tracking reports for owners and investors.  Draft or prepare responses to owner and regulatory agencies inquiries as needed.
  • Assist Chief Financial Officer and accounting personnel in coordinating resident file reviews for the annual audit process for each property.
  • Perform other duties the Director of Operations and/or CEO may assign.


  • Bachelor’s degree in business or management related field plus five years management experience with multifamily apartment properties are preferred. A minimum of three years of experience supervising other personnel. However, applicants with an equivalent combination of education and experience will be considered.
  • Knowledge and understanding of Federal, State and local laws and regulations applicable to the multifamily affordable housing industry.  Knowledge and understanding of Low-Income Housing Tax Credit, Tax Exempt Bond and HUD Programs and Regulations relating to multifamily housing properties
  • Certified Professional of Occupancy designation or equivalent.
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